"This is a letter to thank you for all of your help in my time of need, and to tell you that my life is looking better each and every day.  I am keeping your telephone number handy just in case I might need a kind word, but I think that all of my friends along with my children are there just to get me through most of the relapses. Thank again for being there and may God bless you for what you are doing to help so many."

“Thank you for your excellent help.  I could not have made it without you and your staff.” 

“God puts angels on earth.  Thank you for being beautiful angels.”

“Thank you for all of your help and support with our father.” 

“Thank you so very much for your care. We so appreciated everything you did for our mom.  She is free now…no more suffering.  God bless you and the work of your hands and your heart.  Please pass on our appreciation to those who contributed to her care.” 

“Thank you to each and every person that touched our lives this past year.  I find myself thinking of you often.  I am sure that I will be in touch for some help.  It just isn’t time yet.  Thank you again.” 

“The hospice social worker was wonderful in working with our family and explaining our options.  The nurse’s aide was excellent, very caring and compassionate.”

“The peace of mind that Mom had because she could come home has been shared with us, as we were able to do what she wanted.  Words cannot express the gratitude we have for our hospice team.  Thank you.  Your nurse was an intelligent, compassionate person that helped us all so much.” 

“I would like to thank the minister who came to be with my family after my father died.  Keep up the good work.  I would tell anyone not to be afraid about hospice and it is a good idea to talk to them.”

“Wonderful caring people, if my mom could have, she would have thanked you.”

“The team could not have been more helpful at a greatly emotional time.  I want to thank them very much.”

“I am very thankful for the care provided, it made his last days more comfortable.  I really admire those who work in the hospice program.”

“You have a wonderful staff of people working for you.  Our family was very fortunate to have such a knowledgeable and caring group of people handling so many things for us….our sincerest thanks.” 

“The hospice team gave me membership and full partner status in the care of the patient.  All of my concerns were immediately addressed, all questions answered and the nurses were always available.  This was a very rewarding experience for me, especially in view of the outcome.  Thank you.”

“Our family felt very fortunate to have the hospice care that we did for my mother.  Thank you very much for a job well done.  They went above and beyond our expectations.”

“The team who interacted with my dad were exceptional in providing personal, social and spiritual needs.  Their individualized, personalized care and support was genuine and consistent.  On behalf of my family, I thank the caring staff at Seasons Hospice for the services rendered during my dad’s life and for the spiritual support and guidance following his transition.”

“My son and I appreciate very much that Seasons Hospice accepted my husband under their care, and that the flexibility with their policies helped us deal with what was to come.  My husband went home with the pain pump and IV.  Though I knew what to expect, the thought of disconnecting everything made me want to faint.  Thank you for thinking of our needs.  I would like to thank the whole team for their caring attitude and professionalism.  The social worker helped me a lot with the decision making and the nurses were wonderful.  Thank you so very much for the bereavement counselors also.  They are perfectly suited for the work that they do.  They were non-judgmental and always showed interest even with all of my rantings, cries and talks.  They spent as much time as I needed and I am so grateful for that.  The bereavement staff helped me to see things in a different spectrum.  Seasons Hospice is lucky to have those special people on their team.”

About Hospice Care

25 Practical Tips You Can Use

When someone we know faces a serious illness, most of us find it hard to know what to do. Feeling helpless and uncertain, we say, "If you need anything, just call," but we know that's not really enough.

Here's a list of truly useful ideas to show your concern and support for people experiencing a serious illness:

  1. Don't avoid me.
    Be the friend, the loved one you've always been.

  2. Touch me.
    A simple squeeze of the hand tells me you still care.

  3. Call and tell me you're bringing over my favorite dish.
    Bring food in disposable containers so I won't worry about returning them.

  4. Watch my children...
    while I take a little time to be alone with my loved one. My children may also need a vacation from my illness.

  5. Cry with me when I cry and laugh with me when I laugh.
    Don't be afraid to share these emotions with me. Pain isolates. Help me reconnect with others.

  6. Take me out for a pleasure trip...
    but know my limitations.

  7. Call for my shopping list...
    and make a special delivery to my home.

  8. Before you visit, call to let me know but ...
    don't be afraid to visit. I need you. I can get lonely.

  9. Help me celebrate holidays (and life)...
    by decorating my hospital room or home, or by bringing me flowers or other natural treasures.
     

  10. Help my family.
    Invite them out. Take them places. I am sick, but they may be suffering too. Offer to come and stay with me to give my loved ones a break.

  11. Be creative.
    Bring me a book of thoughts, taped music, a poster for my wall, or cookies to share with my family and friends.
     

  12. Let's talk about it.
    Maybe I need to talk about my illness. Find out by asking, "Do you feel like talking about it?"

  13. Don't always feel we have to talk.
    Sitting quietly together is fine. Your presence confirms that I am still important and alive.
     

  14. Can you take me and/or my children somewhere?
    I may need transportation to a treatment, to the store, or to my physician.

  15. Help me feel good about myself. 

  16. Please include me in decision making. I've been robbed of so many things. Please don't deny me a chance to make decisions about my family and my life.

  17. Talk to me about the future.
    Tomorrow, next week, next year. Hope is so important to me.
     

  18. Bring a positive attitude.
    It's catching.
     

  19. What's the news?
    Magazines, photos, newspapers and verbal reports keep me from feeling like the world is passing me by.

  20. Could you help me with some chores?
    During my illness, my family and I still face dirty clothes, dirty dishes and a dirty house.

  21. Please water my flowers.

  22. Send a card to let me know you care.

  23. Pray for me and share your faith with me.

  24. Tell me how you'd like to help me.
    And when I agree, please do so.

  25. Tell me about support groups...
    so I can share with others.


Talking to Your Doctors

Do not wait until a crisis occurs before discussing concerns about end-of-life treatments with your doctor. Chances are that he or she is waiting for you to start the conversation.

When you discuss your concerns and choices with your doctor, it is important to:

  • Let your doctor know if you have an advance directive.
  • Make sure you get a clear explanation from your doctor about treatments and procedures that may seem confusing before you complete your advance directive.
  • Make sure your doctor knows what is important to you.
  • Determine whether your doctor will follow your advance directive. The law does not force physicians to follow advance directives if they disagree with your wishes for moral or ethical reasons.
  • Talk to your doctor about the possible physical impacts of grief.
  • Give your doctor a copy of your completed advance directive. Make sure your doctor knows the name and telephone number of your appointed health care agent.
  • Assure your doctor that your family and your appointed health care agent know your wishes.
  • Caregivers should ask the doctor about  providing physical caregiving to the loved one who is ill.
  • Find out from your doctor what to expect with regard to pain and what your pain management options may be.
  • One final point: reassess your decisions over time. They might change as circumstances in your life change.

Ask Your Doctor...

  • Will you talk openly and candidly with me and my family about my illness?
  • What decisions will my family and I have to make, and what information will you give to help us make these decisions?
  • Will you go to bat for me with my insurance provider or health plan if you believe that their decisions are not in my best interest?
  • What will you do if I have a lot of pain or other uncomfortable symptoms?
  • How will you help us find excellent professionals with special training when we need them (e.g., medical, surgical and palliative care specialists, faith leader, social workers, etc.)?
  • Will you let me know if treatment stops working so that my family and I can make appropriate decisions?
  • Will you support me in getting hospice care?
  • If I reach a point where I am too sick to speak for myself, how will you make decisions about my care?
  • Will you still be available to me even when I'm sick and close to the end of my life?

If you have a question that isn’t addressed above, email Caring Connections at caringinfo@nhpco.org.
 


Have a Question for a Seasons Hospice Nurse?

Our Team of Certified Palliative and Hospice Nurses is available for you. If you would like to ask a specific question and receive a personal response, use our secure online form to contact one of our registered CHPN nurses.

Ask A Nurse

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