Subject Matter Experts


To speak with any of our experts, please reach out to with the nature of your request.

Tony Kudner
Vice President, Communications and Public Affairs
Expert in: hospice public policy, public affairs / public relations, general hospice information

Tony Kudner is the Vice President of Communications and Public Affairs for Seasons. He oversees internal and external communications and marketing efforts for the organization.

 Tony serves on both the NCHPP Executive Committee and the Public Policy Committee for the National Hospice & Palliative Care Organization, as well as the Board of Governors for YMCA Camp Tockwogh in Still Pond, Maryland.  

Tony holds an MFA from Boston University and a BFA from Syracuse University, as well as a Certificate of Grassroots Management from the Public Affairs Council.  

Jennifer Nycz, MSN, RN, CHPN
Senior Vice President of Clinical Operations
Expert in: clinical operations and patient care, end-of life-care, critical care nursing and medical-surgical nursing

Jennifer Nycz has been working in hospice since 2011 but brings more than 20 years of nursing experience to our organization. Jennifer’s worked in a variety of roles at Seasons and has played an integral role in managing our call center, staffed with nurses who are licensed in all the states we serve and available to help 24/7.  

“I am passionate about being a leader that understands what is happening at the bedside and involving front line staff in solutions as well as understanding what the front-line staff experience in order to make the best decisions globally for our care team and patients/families,” says Jennifer.  

Jennifer earned her BSN from Eastern Michigan University, and got her MSN in Health Systems Management from the University of Detroit Mercy.

Ryana Goldberger, MSW, LCSW, ACHP-SW 
National Director, Supportive Care & Patient Experience
Expert in: grief/bereavement, volunteering, legacy/memorial projects

Ryana Goldberger is a Licensed Clinical Social Worker with over 15 years of hospice experience. She has served on the front lines as a field social worker as well as in numerous management positions including Director of Volunteers and Director of Supportive Care. In her current role, Ryana supports our volunteer departments at Seasons sites across the nation and has served as Camp Director for Camp Kangaroo, a children’s grief camp, numerous times.

Ryana has presented on many topics including Suicide Risk Assessment, Namaste Care, Working with Challenging Clients, Understanding the New Laws Around Physician Assisted Death, Grief and Loss, Volunteer Recruitment and Management, Addressing Drug Diversion in Hospice Patients, and Ethics in Hospice and Palliative Care.   

Yelena Zatulovsky, MA, LCAT, MT-BC, CCLS, HPMT 
Vice President, Patient Experience
Expert in: music therapy, cultural diversity & inclusion, legacy, children (grieving, pediatric hospice/palliative patients), caregiver support, veteran patients, community trauma, holocaust survivors, bereavement & grief, creative arts therapies/expressive therapies

Yelena is the Vice President of Patient Experience at Seasons Hospice & Palliative Care and has over 15 years of bedside experience working with patients and families at the end of life.  In addition to hospice and palliative care, Yelena is Licensed as a Mental Health Practitioner, board-certified as a Child Life Specialist, and holds an advanced designation as a Hospice & Palliative Care Music Therapist.   

Along with Yelena’s clinical work, she currently serves on the ChiPPS (NHPCO’s Children’s Project on Palliative/Hospice Services) Advisory Council, served on the Children’s Advisory Board of HPCANYS, contributed a training module to the HIPPC (HPCANYS Initiative for Pediatric Palliative Care) curriculum, has multiple published articles, and has presented at multiple conferences nationwide. In 2011, Yelena’s music therapy work, along with that of several colleagues, was featured in the New York Times and in 2014 Yelena was honored as one of Jewish Week’s 36 Under 36. 

Nicole McCann Davis 
Director of Communications
Expert in: cultural inclusion at end of life, healthcare education/awareness to minority communities, general hospice information, employee engagement, company culture

Nicole McCann-Davis is the National Director of Communications for Seasons Hospice & Palliative Care. Since joining Seasons in 2016, Nicole has helped to further develop our cultural inclusion efforts and education for staff and the many communities we serve. Prior to joining Seasons, Nicole worked in the television production industry before joining McDonald’s Corporation in an internal communications role. Nicole was first introduced to hospice as a volunteer. 

Nicole earned her Bachelor of Science from Columbia College Chicago, and her Master of Communications from Northwestern University. She currently serves as a board member of the Seasons Hospice Foundation, and holds a Certificate in Diversity and Inclusion Leadership from Cornell University.

Russell Hilliard, PhD, LCSW, LCAT, MT-BC, CHRC, CHC 
Senior Vice President of Key Initiatives
Expert in: music therapy; bereavement, grief & loss; suicide risk; drug addiction, diversion, abuse; ethics; compassion fatigue; social work; creative arts therapies; child and adolescent bereavement; dementia care; homelessness; healthcare compliance and healthcare research compliance; end of life care options, choices, advance directives

Dr. Hilliard is the Senior VP of Key Initiatives at Seasons Hospice & Palliative Care and the Founder of the Center for Music Therapy in End of Life Care. He speaks frequently on end of life care topics including ethics, social work, addiction, homelessness, self-care and resilience, and children’s bereavement. His research, advocacy, and consultation have resulted in the development of first- time music therapy programs in hospices throughout the US, China, Thailand, and Korea. He is the author of the text, Hospice and Palliative Care Music Therapy: A Guide to Program Development and Clinical Care, and his research has been published in a wide variety of scholarly journals. He has also authored several book chapters in leading texts on end of life care. His new book, Heartsongs: Pediatric Palliative Care Music Therapy will be available in early 2020. Dr. Hilliard has provided keynote addresses for healthcare conferences and is a frequent presenter at professional conferences worldwide.

Gisèle D. Crowe 
Executive Director, Seasons Hospice Foundation
Expert in: fundraising, non-profits, foundations

Gisèle Crowe joined Seasons Hospice Foundation as Executive Director in 2016.  With more than 25 years of fundraising experience, she is helping to expand the connections of the non-profit and lead fundraising and outreach efforts in the 19 states where Seasons Hospice & Palliative Care serves.  

Gisèle holds a bachelor’s degree in economics from the University of Alabama and has led fundraising efforts for non-profits all over the country, including the University of Alabama School of Medicine.